To maintain academic integrity and a fair learning environment, Sophia uses Jumio for identity verification in some situations. Jumio is only triggered if certain conditions are met and is only used for Final Milestones, so not all learners will encounter this.
If asked to verify identity via Jumio, it is only to ensure that you are the one completing the coursework. Please note that learners prompted by Jumio will be required to complete verification before proceeding or submitting their course. Verification cannot be bypassed.
How do I Complete Jumio?
When Jumio is triggered, the following steps must be completed:
- Learner submits the following:
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- Government-issued ID (see the ID Note below), front and back
- A live selfie picture
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- Jumio verifies that the information and image on the ID matches your account and live picture; and then,
- If verification is successful, the learner may proceed to the Final Milestone
- If verification is not successful, the learner will need to repeat the process to successfully complete and move forward.
(ID Note: In the United States, a valid passport, driver's license or ID Card are all accepted. If residing outside the United States, please refer to this PDF for accepted IDs.)
Having difficulties completing the Jumio process? Check out this article: Troubleshooting Jumio ID Verification