Each course may be retaken one (1) time, if needed. Because of this - and before a course is fully reset - learners are encouraged to use their one-time retakes of Challenges, Milestones or Touchstones where applicable and if it will help achieve a passing score overall.
To retake a course, learners must first drop the course they wish to reset. Check out this article if needing support to drop a course: How to Drop a Course.
(NOTE: Are you part of the Sophia Foundations program? Click here to submit a ticket for next steps instead of completing the process below!)
Once a course is dropped, it can be found in the "Inactive Courses" list on your Sophia homepage. Click "View Results" next to any course you wish to reset.
At the top of the dropped course page, there will be a "re-enroll" icon that also lists when the course was dropped.
Click the "re-enroll" button and a dialog box will appear, confirming that you wish re-enroll in the course. Click "OK" to re-enroll in the course. As a reminder, each course may only be reset one (1) time.